The Mediating Effect of Occupational Stress between Paradoxical Leader and Compulsory Citizenship Behaviour

The study aims to develop a thorough understanding how paradoxical leadership influences compulsory organizational citizenship behaviour. By delving into the potential effects
of leaders demonstrating paradoxical behaviours on employees' engagement in compulsory organizational citizenship behaviour. The study aims to uncover whether paradoxical leadership has a direct influence on employee’s behaviour. The data were collected by a survey passed to
300 working staff at two Petroleum Refineries located in Homs and Baniyas, Syria. A random sampling technique was applied. 275 questionnaires were analysed, yielding a response rate of 92%. The hypotheses were tested using a statistical technique called partial least squares structural equation modelling. The results indicated that paradoxical leaders’ behaviour can influence
employees' compulsory organizational citizenship behaviour. The study also found that occupational stress acts as a bridge between paradoxical leadership and compulsory organizational citizenship behaviour. In other words, paradoxical leadership can lead to increased occupational
stress, which in turn, can compel employees to engage in compulsory organizational citizenship behaviour. The results of this study can provide useful information for organizational leaders, human resource professionals and scholars seeking to optimize leadership practices and cultivate a more productive and harmonious work environment.