Digital Transformation in Developing Competencies and Talents in Human Resources

Abed, Sanaa Eesee and Rahi, Abdul Rahim Khala and Alkateeb, Abdullah N. A. (2025) Digital Transformation in Developing Competencies and Talents in Human Resources. In: The 5th International Scientific Conference on Administrative and Financial Sciences (CIC-ISCAFS'2025), 29-30/01/2025, Cihan University-Erbil.

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Abstract

The current research aims to study the impact of digital transformation on improving human resources in Iraqi
commercial banks. As well to determine how Iraqi commercial
banks benefit from digital technologies in developing human
resources talents. The "Role of Digital Transformation in
Enhancing Human Resources Competencies and Talents in
Iraqi Commercial Banks" was studied through a case study of
Rafidain and Rashid Banks in Baghdad. The questionnaire
method was used to collect data from 60 employees, and 51
questionnaires were analyzed using SPSS. By improving the
digital competencies of employees, banks can increase their
competitiveness and achieve higher performance, which
contributes to strengthening their position in the market and increasing their effectiveness in providing banking services. The research concluded the impact of digital transformation in enhancing competencies and talents in human resources is statistically significant. These results have theoretical implications for understanding how digital transformation relates to competencies and Talents in Iraqi commercial banks. Implications of the results are thought of future Iraqi commercial banks directions are identified.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Digital Transformation, Enhancing Competencies, Enhancing Talent, Human Resources
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HM Sociology
Divisions: Conferences > CIC-ISCAFS
Depositing User: ePrints Depositor
Date Deposited: 20 May 2025 12:16
Last Modified: 20 May 2025 12:16
URI: https://eprints.cihanuniversity.edu.iq/id/eprint/3558

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